Welcome to the world of Glambou!

Do you want to take on responsibility, be an owner and drive growth and efficiency projects for Glambou with direct reporting to our management team.

We are looking for a committed and talented Operations Manager (m/f/d) full-time (100%).

We are more than just a jewelry company - we are a stage for creativity, individuality and passion. As an established multi-channel jewelry company from Switzerland based in Berlin, we offer young designers and international brands a unique platform to share their visions with the world. In our stores, online and through our exclusive own brands such as Pompidou , OHHLUILU and Juuls & Karats , we create experiences that last. 

Your tasks

• Analyse, understand and measure our current operational processes, identify areas for efficiency improvement, implement an plan and carry this out with the relevant stakeholders.
• Work directly with our C-Level team (reporting to the COO) to identify and share ownership of key growth and cross-functional projects. Define the roadmap for such projects and pursue end to end completion.
• Manage our in-house warehouse team (2-3 employees) and be responsible for KPI tracking, efficiency improvements and staffing.
• Act as a commercial sparring partner between our operations and buying team to identify over and under stock and over and under performing collections and categories and drive actions to improve merchandise performance.
• You will also act as a lynchpin between HQ and our 16 retail stores: supporting event co-ordination and general process improvement.

Your profile

• 3-5 years of full-time professional experience in operations management, project management or similar role.
• You have clearly demonstrated success in managing multiple cross functional projects.
• You have experience across several different domains of a D2C business (eg. Operations, Logistics, IT, Customer service, Online) and have a solid and detailed understanding of the processes behind.
• Ideally your most impactful professional experience has come in e-commerce/ D2C business. Additional exposure to retail business is a plus.
• Excellent communication and interpersonal skills in English. Professional German skills is a strong plus.
• Advance knowledge of common D2C tools, especially Shopify would be a benefit, as well as familiarity with inventory management systems
• You have demonstrated strong problem-solving skills and are adept at working with commercial data.
• You are passionate about your work and have a positive mindset.
• Work experience in an early-stage company or being able to thrive in changing landscapes is important to succeeding in this role.

We offer:

• An exciting and varied job in an innovative and growing company.
• The opportunity to be part of an international team and to actively contribute to the further development of the company.
• An open and collegial working atmosphere with flat hierarchies.
• Full takeover of the Deutschland Ticket
• 2x per month team lunch
• 40% employee discount on our own product portfolio